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Frequently Asked Questions
To help you make well-informed decisions, we have compiled answers to the most frequently asked questions.
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As our hotel beds are fully tailored to your requirements, we do not work with standard pricing. You will always receive a personalised quotation based on your specifications, quantities, and planning, including a clear and transparent cost overview.
In most cases, you will receive an initial response within one business day and a complete quotation within a few working days.
After receiving your request, we will promptly contact you to discuss your requirements. You will then receive:
- Tailored advice
- A clear proposal including product specifications
- Transparent planning
- An all-in price with no unexpected costs
The standard delivery time is 2 to 4 weeks, depending on product selection and customisation. Stock items can be delivered within one week. Expedited delivery is available upon request.
Yes. Upon request, we provide complete delivery to the room and full installation by our own assembly team. You benefit from one dedicated point of contact and no involvement of third parties.